Frequently Asked Questions

1. How can I contact you?
2. Do you offer samples?
3. Do you offer discounts?
4. Can I receive a sample of the personalized ribbons?
5. Does WrapWithUs have a catalog?
6. Do the candle holders come with candles?
7. Do all the wedding favors come in boxes?
8. What is Wrapwithus.com Refund Policy?

Answers...

1. How can I contact you?

   Click on the Contact Us link in the Customer Service menu.

   Back to Top

2. Do you offer samples?

   Yes, just place the order for the wedding favor that you are interested in. It is the price of the wedding favor plus shipping.

   Back to Top

3. Do you offer discounts?

   Yes, we offer discounts. We offer the following discounts:
   
   • 5% off $150.00 or more
   • 7% off $500.00 or more
   • 9% off $750.00 or more
   • 10% off $1000.00 or more
   • 12.5% off $1500.00 or more
   • 15% off $2000.00 or more
     
   To receive your discount, just enter promotional code: DISC in your shopping cart before checkout.
   

   Back to Top

4. Can I receive a sample of the personalized ribbons?

   Yes. Samples of the personalized ribbons are free just email us what color you would like and where to send them.

   Back to Top

5. Does WrapWithUs have a catalog?

   No. Sorry, we do not have a printed catalog as we are always adding new wedding favors to WrapWithUs.com.

   Back to Top

6. Do the candle holders come with candles?

   Most do, please email us the item number and we will confirm.

   Back to Top

7. Do all the wedding favors come in boxes?

   Most do, please email us the item number and we will confirm.

   Back to Top

8. What is Wrapwithus.com Refund Policy?

   If for any reason you are not completely satisfied with your wedding favors or any other item, just return what you don't want for a refund within 10 days of receiving your order. Please return items in original condition and packaging. Please include your order #, name and address as well as a list of what is being returned inside the box. Of course, items that have been personalized, closeouts or food items can not be returned. Items must be returned within 10 days. After 10 days there will be a 25% restocking fee. No returns after 30 days.

   Back to Top