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Shipping

Shipping time:
Most favors, accessories and gift items leave the WrapWithUs.com warehouse in Syosset, Long Island, N.Y. within 2 to 5 days. Personalized favors and specialty items may take longer. UPS & USPS then generally take 1 to 6 business days, depending upon the time in transit from N.Y.
UPS transit time map
Please note that business days do not include weekends or holidays. Once an order ships, you will be emailed a tracking number.

Rush orders:
If you need your order by a certain date or in a rush, please place the order online so it goes directly into processing and note in the order instructions box on the checkout page that your order is a rush and the date you want to receive your package. Wrap With Us does not charge a fee to rush an order through processing. Please make sure to include a daytime phone number in case we need to contact you so the order is not delayed.

Express shipping:
The rates for express shipping are available online for 2 and 3 day shipping. If you want overnight shipping you can note that in the special instructions and you will be called with the rates that UPS will charge for your package. Please keep in mind that you must allow for processing time and that weekends and holidays do not count in shipping or processing time.

Continental Rates Ground 3 day 2 day
$0 to $5 5.99 10.99 14.99
$6 to $50 8.99 15.99 29.99
$51 to $100 12.99 21.99 39.99
$101 to $200 16.99 29.99 49.99
$201 to $300 26.99 39.99 59.99
$301 to $400 36.99 49.99 69.99
$401 to $500 46.99 64.99 79.99
$501 and over 56.99 69.99 89.99

Pick up orders in Long Island, NY:
Just select this option for Pick up when you check out. You will be called as soon as your order is ready for pick up. We are right off the Long Island Expressway. About 25 minutes from Queens, NYC. The store hours are Thursday, Friday & Saturday 10am-6pm. If you need to pick up on days that our store is not open, please indicate that on your order and we can arrange for any days other than Sunday.

Shipping outside of the continental US:
Shipping outside of the continental US is limited to Alaska, Hawaii, Puerto Rico, US Virgin Islands, Guam and Military (APO) addresses. These orders are shipped via the US post office and the post office charges by the weight and size of your package. You can note in the order instructions on the check out page if you want to be contacted with the post office rates before your order is shipped.

Sorry, we do not ship Internationally.

Damages & Claims:
Please check your order when it arrives. If by chance there is any problem with the shipment, keep all packaging and merchandise in original condition and notify the carrier and Wrap With Us for inspection right away! Please allow enough time to receive the replacements via ground service. We cannot be responsible for any air charges necessary to get you the replacements in time for your occasion. All damage or shortage claims must be made within 10 days of receiving the merchandise.
NO CLAIMS WILL BE ACCEPTED AFTER 10 DAYS.

Unforeseen Delays
As we do our best to process and ship orders in a timely manner, we cannot be responsible for packages that are placed at the last minute and do not arrive due situations that are beyond our control such as weather, natural disaster, or other such issues. UPS will not refund the shipping even if express shipping if situations arise where the packages are delayed and it was beyond their control. If you choose to order at the last minute you will have to assume the risk and liability of the shipping as well as the return shipping if the items do not arrive in time. Also keep in mind that any personalized items are not returnable. We highly recommend that you place an order well in advance of your occasion so that any unforeseen delays will not have your package arrive after your occasion.


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